Frequently Asked Questions

 We strive to respond to service calls promptly. Typically, we aim to schedule appointments within 24 hours of your initial contact on business days.

We charge a $50 diagnosis fee in the Las Vegas valley for consumer brands (see Price List). This also covers small services such as replacing a water filter, resetting a breaker, replacing a bulb, or resetting a control (parts are additional). After hours is $100. Outside city limits is mileage based.

 Our experienced technicians are trained to repair a wide range of household, high-end, and commercial appliances, including refrigerators, dishwashers, washing machines, dryers, ovens, stoves, and more.

 Yes, we understand that appliance breakdowns can happen at any time. That's why we offer emergency repair services for an additional fee. Contact us for immediate assistance. 

 Absolutely. Our technicians are highly skilled, certified professionals who undergo regular training to stay updated on the latest repair techniques. Additionally, they are fully insured for your peace of mind.

 Repair costs vary depending on the type of appliance, the extent of the damage, and the required parts and labor. We provide transparent pricing and will always discuss repair options and associated costs with you before proceeding. Contact Us today for a free, over-the-phone, price range estimate.

 Yes, we stand behind the quality of our workmanship. We offer warranties on both parts and labor for added assurance. For consumer brands, you receive a 30 day warranty on labor and 90 day warranty on parts. We will tell you verbally before the repair and put it in writing on your invoice.

We are diligently working on adding this option for our customers. We expect to have it up and running in the next 30 days. Please check back!

We serve the entire Las Vegas valley, as well as Blue Diamond, Pahrump, Mt. Charleston, And Boulder City. We also go into all areas of Clark County at a Per-Mile rate. Contact Us for current price.

 If your appliance is still under manufacturer warranty, we recommend contacting the manufacturer or referring to your warranty documentation for repair options. However, if you encounter any issues or have questions, feel free to reach out to us for guidance.

 Regular maintenance is key to preventing future appliance problems. We offer one time maintenance services as well as maintenance service plans. We provide tips on how to properly care for your appliances to prolong their lifespan and avoid costly repairs on our "Helpful Hints" section.

 Deciding whether to repair or replace an appliance can be challenging. Our expert technicians can assess the condition of your appliance and provide honest recommendations based on factors such as age, extent of damage, and cost-effectiveness of repairs versus replacement.

 Before scheduling a repair appointment, it's helpful to gather relevant information such as the make and model of your appliance, a description of the problem or symptoms, and any error codes displayed (if applicable). Providing this information upfront can streamline the repair process.

 Yes, we occasionally offer discounts and special promotions on our repair services. Be sure to check our website or follow us on social media for updates on current promotions and exclusive offers. Additionally, we offer discounts for senior citizens, military personnel, and first-time customers as part of our commitment to customer satisfaction. Just let your scheduler know at time of booking and we will adjust the pricing for your discount.